Terms Of Purchase

Last Updated: October 21, 2026

These Terms of Purchase govern all orders placed through vynxqoralea.com (the “Website”). The Website is operated by HowKing (HongKong) Limited, trading under the brand name Zanvelqiry.

By submitting an order through our Website, you confirm that you have reviewed and agreed to these Terms of Purchase, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other terms displayed during checkout.

1. Eligibility to Place an Order

To purchase from Zanvelqiry, you must:

  • Be legally capable of entering into a binding agreement;

  • Be at least the age of majority in your jurisdiction, or place the order with the permission of a parent or legal guardian;

  • Provide accurate and complete billing, shipping, and contact information; and

  • Use a valid payment method that you are authorized to use.

We may refuse or cancel an order if we reasonably believe that the information provided is inaccurate, unauthorized, fraudulent, or otherwise violates these Terms.

2. Product Information

We make reasonable efforts to present product descriptions, specifications, dimensions, colors, materials, and photographs as accurately as possible.

However, slight variations may occur because of:

  • Screen and device display settings;

  • Lighting used in product photography;

  • Manufacturing updates;

  • Manual measurements; or

  • Differences between production batches.

Images are provided for general reference. Packaging, color tone, texture, proportions, and minor design details may differ slightly from what appears on the Website.

Customers should review all available product details and variant selections before completing a purchase. If you require additional information, contact us before ordering.

3. Prices and Currency

Product prices are displayed in the currency shown on the Website or during checkout.

Prices may be changed without prior notice. Any price adjustment will not affect an order that has already been accepted by us, except where there is an obvious pricing or technical error.

Unless expressly stated otherwise, the displayed product price may not include:

  • Shipping charges;

  • Import duties;

  • Customs fees;

  • Local taxes;

  • Bank charges; or

  • Currency conversion fees.

Any applicable shipping cost and taxes collected by us will be shown during checkout before payment is submitted.

4. Placing an Order

Your order constitutes an offer to purchase the selected products under these Terms.

After an order is submitted, you may receive an automated confirmation email. This email only confirms that we have received your order and does not necessarily mean that the order has been accepted.

A purchase contract is formed when we accept the order by sending a shipment confirmation, dispatching the products, or otherwise expressly confirming acceptance.

We reserve the right to decline an order before acceptance.

5. Order Review and Acceptance

Before accepting an order, we may review:

  • Product availability;

  • Payment authorization;

  • Billing and shipping details;

  • Order quantities;

  • Suspected misuse of promotional offers; and

  • Possible fraud or unauthorized activity.

We may contact you to request additional information. If the required information is not provided within a reasonable period, the order may be canceled.

6. Product Availability

All products are offered subject to availability.

Placing an item in your shopping cart does not reserve that item. In uncommon cases, a product may become unavailable after payment has been submitted.

If we cannot fulfill an item, we may:

  • Cancel the unavailable item;

  • Offer a suitable replacement for your approval;

  • Ship the remaining available products; or

  • Issue a refund for the affected item.

We will not substitute a materially different product without your consent.

7. Payment

Full payment is generally required when an order is placed.

Available payment methods are displayed at checkout and may vary depending on your location. By providing payment information, you confirm that:

  • The information is accurate;

  • You are authorized to use the selected payment method; and

  • The payment provider may charge the applicable order amount.

Payment processing is handled by Shopify, payment gateways, banks, or other authorized service providers. We do not control delays, security reviews, authorization decisions, or additional charges imposed by those providers.

An order may be delayed or canceled if payment is declined, reversed, disputed, or flagged for verification.

8. Pricing and Website Errors

Despite reasonable care, a product may occasionally be listed with an incorrect price, description, promotion, availability status, or shipping charge.

If an obvious error is discovered before shipment, we may contact you with the correct information and ask whether you wish to continue. You may cancel the affected item if you do not accept the correction.

If we cannot reach you, or if the error makes fulfillment unreasonable, we may cancel the affected order and refund any amount already paid.

Nothing in this section limits rights that cannot lawfully be excluded.

9. Promotional Offers and Discount Codes

Promotions and discount codes are subject to their stated conditions, including eligibility requirements, validity dates, minimum purchase amounts, product restrictions, and usage limits.

Unless expressly permitted:

  • Only one discount code may be used per order;

  • Promotions cannot be exchanged for cash;

  • Discounts cannot be applied after an order is completed;

  • Offers cannot be combined; and

  • Discounts cannot be transferred or resold.

We may withdraw, correct, or reject a promotion that has expired, been misused, or was published in error.

10. Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible at support@zanvelqiry.com.

We will try to accommodate your request, but changes and cancellations cannot be guaranteed once an order has entered processing or has been dispatched.

If the order can no longer be canceled, you may request a return after delivery in accordance with our Return & Refund Policy.

11. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Delivery dates shown on the Website, at checkout, or in confirmation messages are estimates unless expressly guaranteed in writing. Actual delivery times may be affected by carriers, customs processing, weather, local disruptions, peak seasons, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Zanvelqiry is not responsible for delays, additional costs, or failed delivery resulting from incorrect or incomplete information supplied by the customer.

12. Customs, Duties, and Import Requirements

International orders may be subject to customs inspections, duties, taxes, brokerage charges, or other fees imposed by the destination country.

Unless checkout expressly states that these amounts have been collected in advance, the recipient is responsible for paying them.

Customers are also responsible for confirming that the purchased products may legally be imported into and used within their destination country. We are not responsible for customs delays or seizures resulting from local import restrictions.

13. Delivery, Risk, and Ownership

Responsibility for loss or damage generally passes to the customer when the order is delivered to the stated address or received by a person authorized to accept it, subject to applicable law.

Ownership of the products transfers only after we receive full payment.

If tracking shows that a parcel has been delivered but you cannot locate it, please check with household members, neighbors, building management, and the carrier before contacting us.

14. Split Shipments

Products from the same order may be dispatched in separate packages because of inventory location, product availability, carrier arrangements, or package size.

When this happens, you may receive more than one tracking number, and the packages may arrive on different dates. You will not be charged additional shipping fees solely because we divide an order into multiple shipments.

15. Preorders and Backorders

Products identified as preorder or backorder items may require additional processing time.

Any expected availability or dispatch date is an estimate and may change. If a significant delay occurs, we may notify you and provide available options, which may include waiting, selecting an alternative, or canceling the affected item for a refund.

16. Inspection After Delivery

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, incomplete, or different from what you ordered, contact us at support@zanvelqiry.com and provide:

  • Your order number;

  • A description of the issue;

  • Photographs or video showing the product and packaging; and

  • Any other information reasonably required to review the claim.

Do not discard the product, packaging, shipping label, or included accessories until we have completed our assessment.

17. Returns, Exchanges, and Refunds

Returns and refunds are handled under our separately published Return & Refund Policy, which forms part of these Terms of Purchase.

Products must satisfy the stated eligibility requirements and return instructions. Sending an item back without authorization does not guarantee acceptance or reimbursement.

Approved refunds are issued to the original payment method unless another method is required by law or agreed in writing.

Original shipping charges, return postage, customs fees, and other third-party costs may be non-refundable unless the return results from our error or applicable law requires otherwise.

The registered company address listed below is not our designated return facility. Do not send products to that address unless our customer service team has provided written authorization and the correct return instructions.

18. Chargebacks and Payment Disputes

If you believe there is a problem with your order or payment, please contact us first so we have an opportunity to investigate and resolve the matter.

Submitting a payment dispute does not automatically cancel an order or create a right to retain both the product and the refunded payment.

We may provide order confirmations, customer communications, delivery records, tracking information, and other relevant evidence to the payment provider when responding to a chargeback or payment dispute.

19. Product Use and Safety

Products must be used only for their intended household purpose and in accordance with any instructions, labels, warnings, or care guidance supplied with the product.

You are responsible for:

  • Checking that the product is suitable for your intended use;

  • Following all assembly, installation, cleaning, and maintenance instructions;

  • Keeping products away from children or pets where appropriate; and

  • Discontinuing use if a product appears damaged or unsafe.

We are not responsible for damage resulting from misuse, improper installation, unauthorized modification, unsuitable storage, ordinary wear, or failure to follow the supplied instructions, except where liability cannot legally be excluded.

20. Household and Personal Purchases

Unless otherwise agreed in writing, products offered through the Website are intended for personal or household use.

We may limit or cancel orders that appear to involve unauthorized resale, excessive quantities, commercial redistribution, or misuse of pricing and promotional offers.

Quantity limits may apply by customer, household, payment method, account, or delivery address.

21. Statutory Consumer Rights

These Terms are not intended to remove, restrict, or replace any consumer right or legal remedy that cannot be excluded under applicable law.

If any provision conflicts with a mandatory consumer protection requirement, the mandatory requirement will apply to the extent of that conflict.

22. Warranties and Disclaimers

To the fullest extent permitted by law, products and purchasing services are provided subject to the descriptions and express warranties displayed on the Website or supplied with the product.

We do not provide additional implied warranties where those warranties may lawfully be excluded. This section does not affect any warranty, guarantee, or consumer protection that must apply by law.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Zanvelqiry and HowKing (HongKong) Limited will not be liable for indirect, incidental, special, punitive, or consequential losses arising from a purchase, including loss of profit, business opportunity, data, anticipated savings, or enjoyment.

Where liability cannot be excluded but may lawfully be limited, our total liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability arising from fraud or any other liability that applicable law does not permit us to exclude.

24. Events Beyond Our Control

We are not responsible for a delay or failure caused by circumstances outside our reasonable control, including:

  • Natural disasters or severe weather;

  • Epidemics or public health emergencies;

  • War, civil unrest, or government action;

  • Customs delays or border restrictions;

  • Labor disputes;

  • Carrier or transportation interruptions;

  • Power, telecommunications, or internet failures; or

  • Supply-chain disruptions.

We will take commercially reasonable steps to reduce the impact and resume performance when practicable.

25. Changes to These Terms

We may revise these Terms of Purchase to reflect operational, legal, regulatory, or commercial changes.

The version published when your order is placed will generally govern that purchase, unless a later change must apply by law.

The “Last Updated” date at the top of this page indicates when the latest revision was published.

26. Severability

If a provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary. The remaining provisions will continue in effect.

27. No Waiver

A delay or failure to enforce any provision does not waive our right to enforce that provision or any other right at a later time.

28. Governing Law

These Terms of Purchase are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles.

Any dispute will be submitted to the competent courts of Hong Kong, unless mandatory consumer law in your place of residence provides otherwise.

29. Entire Purchase Agreement

These Terms, together with the order details, product information, Shipping Policy, Return & Refund Policy, Privacy Policy, and any additional conditions displayed during checkout, constitute the agreement between you and us concerning your purchase.

If product-specific or promotional terms conflict with these general Terms, the more specific terms will apply to the relevant purchase.

30. Contact Information

Questions about an order or these Terms of Purchase may be directed to:

Zanvelqiry
Operated by: HowKing (HongKong) Limited
Email: support@zanvelqiry.com
Phone: +1 (978) 800-2128

Registered Company Address:
ROOM 13, 27/F, HO KING COMMERCIAL CENTRE
2-16 FA YUEN STREET
MONG KOK, HONG KONG